Privacy Policy
Effective Date: July 24, 2025
At LIC Acupuncture & Wellness, we are committed to protecting your privacy and handling your personal information with care. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect and store the following types of information:
Name, email address, and phone number
Appointment details and scheduling preferences
Health history and intake information provided by you
Payment details (processed securely via third-party platforms)
Website usage data if applicable
How We Use Your Information
We use your information to:
Schedule and manage appointments
Understand your needs and support treatment planning
Communicate with you about your care and follow-ups
Improve internal workflows and operations
Comply with healthcare and legal requirements
Occasionally use secure digital tools, including AI-assisted systems, to help organize intake information, support treatment planning, and assist with administrative tasks such as processing messages or handling phone calls. These tools are used solely to support licensed staff and do not make clinical decisions.
Your information is never sold or shared for third-party marketing purposes.
Data Protection
We use HIPAA-compliant platforms, including JaneApp, to store and manage all patient data securely. Access is restricted to authorized staff only, and all systems are encrypted and password-protected.
Third-Party Tools
We may use trusted third-party services to support operations, improve user experience, or manage appointments. These may include:
JaneApp – for scheduling, intake, and secure records management
Other services that help us understand website usage or communicate with patients
Any third-party tools we use are chosen carefully and, where applicable, comply with privacy and data protection standards. No personal health information is shared for marketing purposes.
Your Rights
You have the right to:
Access or request a copy of your personal data
Request corrections to your information
Ask how your information is being used
Contact us with any concerns or questions